Initial Setup 🤝

To install, head to app.incident.io. You'll be asked to 'Sign in with Slack'. We'll create an account for you and store some basic information, like your name and avatar.


You'll then be asked to 'Add to Slack'. When you've done this, we'll create you an #incidents channel, and install the app into your workspace. At this point, everything should be ready to go.

Permissions

We ask for a restricted set of permissions in order for incident.io to work. Read more in our Security FAQs.

On-call pay

On the left hand side menu, click on ‘On-call pay’


Connect to PagerDuty

Click on ‘Connect to PagerDuty’

Enter your API key and Click Next.

This will save your PagerDuty API key and allow us to make requests against your account, which we'll use when generating on-call pay reports.


You're now done!

You have now created and configured your incident.io account with access to PagerDuty, which allows you to use our on-call pay feature.

Visit On-call Pay > Reports > Create to start creating reports.

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