Using Jira Server to track your team's tasks? Want to export your incident follow-ups to Jira Server to keep everything centralised?

This is how.


🎮 What we can do with Jira Server

Our current integration is a fairly simple setup for now. In its present state, the integration lets you:

  1. Export your incident follow-ups to Jira Server; and

  2. Sync the status of your tasks between Jira Server and incident.io, so you can work in Jira without worrying about updating statuses manually in incident.io!

  3. Export follow-ups in bulk to Jira Sever

If there's more you'd like to do with incident.io and Jira Server, get in touch to give us your wish list!


🛠 Getting Set Up

1️⃣ Go to Settings > Integrations


Hit Install on Jira Server.

2️⃣ Generate an Asana Access Token

Log in to Asana, and go to https://app.asana.com/0/my-apps. Under "Personal access tokens", click ➕ Create new token. Use "incident.io" as the token name and click Create token.

Screenshot of app.asana.com/0/my-apps after clicking

You'll be shown the token just once. Click Copy, then head back to the incident.io dashboard.

3️⃣ Copy-Paste the generated API key into the incident.io pop-up

That's it 🎉

If you run into any issues, get in touch 👋

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