We get often confused what happened with an alert, like why didn’t the alert create an incident, why was there a delay or if they were grouped or not.
Alert timeline offers you details on the activity of an alert and actions that has happened to it. It will include things like
When did the alert fire
When did the alert resolve
What incident did it create or was it marked unrelated
What incident(s) was it grouped into
If it was grouped into an incident, then marked unrelated, what incident did it end up creating
We offer own timelines for escalations and incidents if you want to know more or investigate the details about them.