🏃♀️Who is considered an Active Participant of an incident?
Any user that is considered a responder 🧑🚒 of an incident is considered an Active Participant, meaning they have done any of the specified attributes mentioned in the above article for that specific incident.
Additionally, any user that has posted a message in an incident Slack channel is considered an Active Participant even if they are not actively involved in running or managing the incident.
👀 Who is considered an Observer of an incident?
Observers are those users who have joined the incident Slack channel but have not made any posts to the Slack channel and are only following along to stay updated on what is happening.