Absolutely! 👌🏼
🧢 Roles at incident.io
There 3 roles in incident.io.
🧢 Role | 🔓 Permissions |
Regular Users | ✅ Use incident.io via Slack and the Dashboard (i.e. create and contribute to incidents) ✅ Create and edit Workflows and Announcement Rules ✅ View organisation-level settings (except Billing) ❌ Edit organisation-level settings ❌ View and edit billing settings ❌ View all private incidents (including those they are not part of) |
Admins | ✅ Use incident.io via Slack and the Dashboard (i.e. create and contribute to incidents) ✅ Create and edit Workflows and Announcement Rules ✅ View organisation-level settings ✅ Edit organisation-level settings ✅ View and edit billing settings ❌ View all private incidents (including those they are not part of) |
Owners | ✅ Use incident.io via Slack and the Dashboard (i.e. create and contribute to incidents) ✅ Create and edit Workflows and Announcement Rules ✅ View organisation-level settings ✅ Edit organisation-level settings including adding integrations ✅ View and edit billing settings ✅ View all private incidents (including those they are not part of) |
⛔️ CAREFUL! Any Slack Workspace Admin will have access to all private channels, meaning they can also access all private incidents.
⚙️ Default Roles
We'll assign some default roles so you don't have to set everything up manually:
Regular User: by default, all new users will be Regular Users
Administrators: no default mechanism - they have to be invited as Administrators by the Owner
Owner: by default, the person who installs incident.io is given the Owner role
🔑 Changing Roles
You can change roles at any time by heading to Settings > Users.
You can edit the role of anyone in the list provided you have a role above or on par to theirs. Simply click the Edit icon on the right.
If a user does not appear in the list, it's simply because they haven’t used incident.io before. You can invite them using the Invite button or by adding them to the #incidents channel.