Absolutely! πŸ‘ŒπŸΌ


🧒 Roles at incident.io

There 3 roles in incident.io.

🧒 Role

πŸ”“ Permissions

Regular Users

βœ… Use incident.io via Slack and the Dashboard (i.e. create and contribute to incidents)

βœ… Create and edit Workflows and Announcement Rules

βœ… View organisation-level settings (except Billing)

❌ Edit organisation-level settings

❌ View and edit billing settings

❌ View all private incidents (including those they are not part of)

Admins

βœ… Use incident.io via Slack and the Dashboard (i.e. create and contribute to incidents)

βœ… Create and edit Workflows and Announcement Rules

βœ… View organisation-level settings

βœ… Edit organisation-level settings

βœ… View and edit billing settings

❌ View all private incidents (including those they are not part of)

Owners

βœ… Use incident.io via Slack and the Dashboard (i.e. create and contribute to incidents)

βœ… Create and edit Workflows and Announcement Rules

βœ… View organisation-level settings

βœ… Edit organisation-level settings including adding integrations

βœ… View and edit billing settings

βœ… View all private incidents (including those they are not part of)

⛔️ CAREFUL! Any Slack Workspace Admin will have access to all private channels, meaning they can also access all private incidents.


βš™οΈ Default Roles

We'll assign some default roles so you don't have to set everything up manually:

  1. Regular User: by default, all new users will be Regular Users

  2. Administrators: no default mechanism - they have to be invited as Administrators by the Owner

  3. Owner: by default, the person who installs incident.io is given the Owner role


πŸ”‘ Changing Roles

You can change roles at any time by heading to Settings > Users.

You can edit the role of anyone in the list provided you have a role above or on par to theirs. Simply click the Edit icon on the right.

If a user does not appear in the list, it's simply because they haven’t used incident.io before. You can invite them using the Invite button or by adding them to the #incidents channel.

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