Google Meet

Connecting Google Workspaces to coordinate on incidents

Chris Evans avatar
Written by Chris Evans
Updated over a week ago

We can automatically create an individual Google Meet call whenever an incident is declared, and attach it to the incident.

This helps speed up your incident response, and reduces the burden of manual tasks on responders.

πŸ”Œ Installation

It's important to know that when the integration is installed, the connection to will belong to the user that installed it. Google Workspace connections like this, which use OAuth, belong to a specific user β€” for this reason, you may wish to set up a dedicated service or "bot" account.

We use the same user account connection for all our Google integrations. Therefore, the account you use to connect this integration will need to be the same for Google Calendar (which we will connect automatically for you after you connect Meet) and Google Docs (which requires a separate installation).

1️⃣ Installing the Integration

Go to Settings β†’ Integrations, find "Google Meet" and click "Install".

Click "Install" and you'll be redirected to the install flow within Google Workspace. Review the permissions we're requesting and click "Next".

We request Google Calendar scopes, in order to create a Google Calendar meeting that has a Google Meet video call attached.

2️⃣ Turn on auto-create call

Click "Configure" next to Google Meet on the integrations page, and enable auto creating an incident call

You should now be good to go! πŸŽ‰

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