incident.io

Instructions for installing on-call calculator

Explains why we are asking for additional GitHub permissions

Requesting Additional GitHub Permissions

How to configure your firewall to allow incident.io create and track issues

Allowlisting IP addresses for Jira Server

Receive information about your Datadog monitors when you trigger incidents via PagerDuty or OpsGenie

Datadog Integration

Keep more of your tools up to date by listening for events that happen within incident.io

Webhooks

Why you should use a service account to connect to google services from incident.io.

Using a service account to integrate with Google

incident.io bot account for adding integrations

Using a bot account for integrations

Stephen Whitworth

incident.io Engineering Team

Herbert Gutierrez

Connecting your existing tools to incident.io

API and integrations

Simple instructions for using our API to create an incident.

Creating your first incident using the API

Automatically create incidents and export your incident data with our API

Our API

How to use Zapier to connect incident.io to other tools

Using Zapier

How to export your incident.io data into your own data warehouses using a singer tap.

Exporting your data using a Singer tap

Pete Hamilton

Connecting Opsgenie for on-call management

Opsgenie

Learn how to set-up your integration with Splunk On-Call (VictorOps)

Splunk On-Call (VictorOps)

Connecting PagerDuty for on-call management

PagerDuty

Lucy Jennings

On-call management

Connect to Backstage to enrich your Catalog

Backstage

Cortex

Connect to Opslevel to enrich your Catalog

Opslevel

Charlie Kingston

Catalog

Connecting Statuspage to update customers

Statuspage

Connecting Zoom to coordinate on incidents

Zoom

Connecting Zendesk to collaborate on incidents

Zendesk

Connecting Google Workspaces to coordinate on incidents

Google Meet

Use our Google Calendar integration to attach useful events related to your incident, like a debrief meeting.

Google Calendar

Scheduling debriefs in a specific calendar

Instructions for creating an event in a particular Google Calendar.

Scheduling an event in a specific calendar

How to automatically include the right teams and people in the invite to an incident debrief.

Customising your debrief invites

Why you might want to use debrief placeholders and how you can get set up.

Debrief placeholders

Communication

Jira

Learn how to set-up your integration with Asana

Asana

GitHub

Export any remaining follow-ups from an incident to Jira Cloud

How to export follow-ups to Jira Cloud

Connecting Linear to track incident tasks

Linear

Connecting Shortcut to track incident tasks

Shortcut (formerly Clubhouse)

Connecting Sentry to link Issues and Incidents

Sentry

Automatically export your follow-ups to an issue tracker destination, based on details of the incident.

Auto-exporting follow-ups

Learn how to set-up your integration with ClickUp

ClickUp

Task and issue tracking

Use our Google Docs integration to export post-mortems

Google Docs

Confluence

Connecting Notion for exporting post-mortems

Notion

Collaboration

How to integrate your incident.io account with Vanta

API

On-call management

Catalog

Communication

Task and issue tracking

Collaboration

Security

FAQs