A maintenance window is similar to an unscheduled incident, but with a few differences:

‘In progress’ maintenance windows will appear on your status page as ongoing issues for your customers to be aware of.

In your status page dashboard, click ‘Schedule maintenance’ to open the form:

This is similar to the ‘publish incident’ flow, but there’s a few differences. Let’s walk through the form.

1️⃣ First choose a name: we’ll use this anywhere that links to this maintenance window, and as the subject line in any emails to subscribers.

2️⃣ Next choose whether to automate this maintenance.

By default, we’ll automatically update your maintenance window to be ‘in progress’ at the scheduled start time, and to ‘completed’ at the scheduled end time.

3️⃣ Now select the start and end time of the maintenance window.

4️⃣ The message is where you explain the anticipated impact of this maintenance event.

This will be shown on the status page for this maintenance window, and optionally sent to your subscribers.

5️⃣ Finally select which components will be affected.

This helps your customers understand whether they’ll be impacted by this maintenance event.

As with an unscheduled incident, click ‘Review’ to double-check before you publish to your status page.

We will not notify your subscribers automatically when the maintenance window starts and end.