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Using Insights
Herbert Gutierrez avatar
Written by Herbert Gutierrez
Updated over a week ago

Insights date range filtering

When filtering for date range inside the insights page, you can choose to include data from the current Week/Month/Quarter by selecting the "Include this Week/Month/Quarter" configuration found under the custom relative range.

If you want to include recent data, within this option, you can click on the gear icon and select "Include this Week".

This allows you to choose whether you want the most recent data to be included in the results or if you only want historical data.

How often is Insights' data refreshed?

Insight data is refreshed on an hourly basis, this means that recently created incidents will not show up in insights.

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