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Can we create incidents from a Jira/GitHub/Linear ticket?
Can we create incidents from a Jira/GitHub/Linear ticket?
incident.io Engineering Team avatar
Written by incident.io Engineering Team
Updated over 2 years ago

Yes and no (famous last words) πŸ˜…

We currently do not have the ability to create incidents off the back of issue trackers (if this is something that you want, get in touch!). For example, if you log a bug into a Jira board and wish to escalate that ticket into an incident, there is no way to do this from incident.io.

However, where there is a will there is a way, right? 😬

As a temporary hack, you could funnel your Jira/GitHub/Linear/etc. tickets into a dedicated Slack channel, and 'Create an incident' from there, like soπŸ‘‡πŸΌ

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