incident.io

Incident subscriptions allow you to receive notifications whenever an incident is updated without having to be a member of its slack channel

Subscribing to Incidents

Automating processes on private incidents

How to import existing incident Slack channels, along with the key events that happened.

What to do if you need to reopen a closed incident

How to change the channel where announcements are posted

Making Custom Fields appear only if fields have a given value

If it looks like team members are missing, check these 2 things

Declaring sensitive incidents as private to limit visibility and restrict permissions

Declaring test incidents to play around and test settings and flows

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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