Creating and running incidents
Declare, collaborate and communicate around incidents
By Lucy and 4 others5 authors44 articles
Creating custom incident roles
How do I add attachments to incidents?
Updating an incident's status and details
Setting reminders and nudges in incident.io
Sharing status updates with your team
Knowing who's in charge
Keeping track of who's doing what
Keeping your customers in the loop
Creating and linking video call URLs for digital 'war rooms'
Subscribing to Incidents
Can we run workflows on private incidents?
Can I delete or hide an incident?
I have existing incident channels, can those be imported?
Can I reopen an incident?
Can we edit the timeline?
Can we change where incidents get announced?
Why can't I see all my team in the drop-down of incident roles?
Can we create incidents from a Jira/GitHub/Linear ticket?
Can we create incidents or actions from an existing Slack message?
Can I rename an incident?
Can we automatically create incidents?
Can we mark incidents as sensitive and restrict access?
Can we run fake incidents to sandbox incident.io?