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Sign in with SAML

Set up SSO using SAML to manage user access through IdPs like Okta, Google SAML or Auth0. Engineering Team avatar
Written by Engineering Team
Updated over a week ago

Organisations on our Enterprise plans and newer Pro plans can enable SSO using SAML to manage access to the dashboard via an Identity Provider (IdP) like Okta.

โ„น๏ธ All plans have access to SSO via sign-in with Slack. If you have your Slack sign-in configured using SAML, then we'll use that.

How to enable SAML


To setup SAML, you'll need to be an Admin or Owner inside to initiate the integration, and you'll need to have someone with Admin access to your IdP to complete the setup in your provider.

Note: If you're just setting up for the first time, you need to first sign in using Slack, and then enable SAML.


  • Open the dashboard and go to Settings > Security.

  • Click Connect to begin the setup flow.

  • Choose your identity provider from the list of options and then follow its associated set up instructions.

  • Test your connection using the button provided.

  • You should now be connected ๐Ÿš€

Configuring domains

Once connected to SAML, you can configure which user email domains should be associated with your organisation. By default, only the user performing the setup's domain is set. Click on the Configure domains button to add any other domains for your organisation.

Note: If you have a sandbox environment on, we recommend not using SAML with it. This is so that anyone logging in with SAML can be automatically redirected to your production instance based on their domain.

Logging in with SAML

Once you've set up SAML, all users in your organisation will have to sign in using SAML. If a user tries to sign in using Slack, they'll be redirected to your IdP to confirm their access to

To sign in, click on the Login with SAML SSO button, then enter your email address. Upon clicking Login button, you'll be redirected to your IdP to authenticate, before being directed back to

Dashboard only users

When a user logs in using SAML, we'll try and find their associated Slack account in your Slack workspace. However, if this user does not have access to your Slack, or their emails do match, they'll be created as a dashboard only user. These users cannot be assigned roles, be referenced in Workflows, or receive subscriptions as Slack messages.

How to disable SAML

Admins and organisation owners disable SAML in Settings > Security. If you've managed to lock yourself out of the dashboard, please get in touch with our support team via email at [email protected] and we can take a look at helping you out.

Additionally, if you remove the app in your IdP, make sure to remove it in too, or we won't know that your IdP is not letting anyone login.

Note: If you disable SAML, all users in your organisation will have to log back in again using Slack.

SCIM support

You can learn more about SCIM here.

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