Can I reopen an incident?

What to do if you need to reopen a closed incident

Written by Connie Mills
Updated over a week ago

Yes - it's very simple!

Go to the incident slack channel
Use the command /inc update
Update the incident status to the relevant "open" status

If your incident channel has been archived:

Go to the slack channel
Go to settings
Unarchive the channel
Then complete the above steps!