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Can I reopen an incident?
Can I reopen an incident?

What to do if you need to reopen a closed incident

Lucy Jennings avatar
Written by Lucy Jennings
Updated over a week ago

Yes - it's very simple!

  • Go to the incident slack channel

  • Use the command /inc update

  • Update the incident status to the relevant "open" status

If your incident channel has been archived:

  • Go to the slack channel

  • Go to settings

  • Unarchive the channel

  • Then complete the above steps!

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