How to use the shoutout command in an incident

Lucy Jennings avatar
Written by Lucy Jennings
Updated over a week ago

Sometimes, you need to shoutout a contribution by a coworker during an incident. Now you can with the shoutout command.

1️⃣ In an incident channel, type the command /inc shoutout or click the '❤️‍🔥 Give a shoutout' button.

2️⃣ Then select the user you want to shoutout, and write a message highlighting how awesome they are!

3️⃣ You can customize where shoutouts get posted in the Automation settings. This way you can collect shoutouts in a separate #gratitude channel.

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