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AI feature: Suggested follow-ups
AI feature: Suggested follow-ups

Discover how AI-powered suggested follow-ups can help you never forget your action items.

Charlie Kingston avatar
Written by Charlie Kingston
Updated over a week ago

Suggested follow-ups are given when an incident is resolved. We look back through the channel and spot anywhere follow-ups were discussed. We then match these against actions and follow-ups that are already created.

If we spot any that we think are missing we’ll bring them up as suggestions within the channel. You can then easily create follow-ups of the back of these suggestion.



Suggested follow-ups are available to Pro and Enterprise customers. It is "on" by default. To check if it's enabled, head to Settings > AI.


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