1️⃣ Export your incident follow-ups to GitLab

You can export your follow-ups to GitLab. We'll sync the status of your tasks, so you can work in GitLab without worrying about updating statuses manually in incident.io!

You'll see the option to export your follow-ups from the incident homepage:

2️⃣ Link GitLab issues to your follow-ups.

You can copy the reference of issues you already have and linked them back to your incident.io follow-ups.

3️⃣ Bulk Exports through the Follow-ups tab.

Select all the follow-ups you'd like to publish in one go and export to GitLab through bulk actions.

4️⃣ Attach GitLab MRs to incidents from slack

You can attach GitLab MRs to your incident directly from the incident channel.

5️⃣ Attach GitLab MRs to incidents from GitLab

You can also attach an MR by mentioning the incident number in the MR title or source branch.
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Adding GitLab to incident.io is simple.

1️⃣ Create a Bot User in Gitlab

Create an account for incident.io to use. Feel free to use our logo as an avatar to make it clear who is commenting on your MRs.

2️⃣ Select Manage Members in your top level GitLab group

Adding the user here will provide us with access to all the subgroups and projects of this group.

3️⃣ Invite your bot user as a Guest to your Group

Make sure you invite the users to all the highest level groups in your organisation that you want incident.io to have access to.

4️⃣ Go to Settings > Integrations

Hit Connect next to GitLab.

5️⃣ Install incident.io

We'll connect to all GitLab groups that you invited the bot user to.

That's it! 🎉

If you run into any issues, get in touch. 👋