Using Jira to track your team's tasks? Want to export your incident to-dos to Jira to keep everything centralised?

This is how.


🎮 What we can do with Jira

Our current integration is a fairly simple setup for now. In its present state, the integration lets you:

  1. Export your incident to-dos to Jira; and

  2. Sync the status of your tasks between Jira and incident.io, so you can work in Jira without worrying about updating statuses manually in incident.io!

In the near future we'll be introducing all sorts of convenient tools to help you stay on top of your incident actions:

  • Bulk exports

  • Ways to prioritise incident actions and follow-ups

  • Nudging for actions which haven't been completed

  • Set SLAs depending on the urgency of the action

  • ... get in touch to give us your wishlist!


🛠 Setting Up

Adding Jira to incident.io is simple.

1️⃣ Go to Settings > Integrations

Hit Connect next to Jira Cloud (using Jira on-prem? get in touch!).

2️⃣ Authorise incident.io to access your organisation's workspace

💡We currently only support one single Jira workspace.

That's it! 🎉

If you run into any issues, get in touch 👋

Did this answer your question?