Connecting Jira to track incident tasks

Pete Hamilton avatar
Written by Pete Hamilton
Updated over a week ago

Using Jira to track your team's tasks? Want to export your incident to-dos to Jira to keep everything centralised?

This is how.

๐ŸŽฎ What we can do with Jira

Our current integration is a fairly simple setup for now. In its present state, the integration lets you:

  1. Export your incident to-dos to Jira; and

  2. Sync the status of your tasks between Jira and incident.io, so you can work in Jira without worrying about updating statuses manually in incident.io!

  3. Bulk export follow-ups to Jira

๐Ÿ›  Setting Up

Adding Jira to incident.io is simple.

1๏ธโƒฃ Go to Settings > Integrations

Hit Connect next to Jira (using Jira on-prem? get in touch!).

2๏ธโƒฃ Authorise incident.io to access your organisation's workspace

๐Ÿ’กWe currently only support one single Jira workspace.

That's it! ๐ŸŽ‰

If you run into any issues, get in touch ๐Ÿ‘‹

Frequently Asked Questions

Do you support Jira Components?

Yes, Components are treated as optional fields within your template.

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