Using Shortcut to track your team's tasks? Want to export your incident to-dos to Shortcut to keep everything centralised?

This is how.


🎮 What we can do with Shortcut

Our current integration is a fairly simple setup for now. In its present state, the integration lets you:

  1. Export your incident to-dos to Shortcut; and

  2. Sync the status of your tasks between Shortcut and incident.io, so you can work in Shortcut without worrying about updating statuses manually in incident.io!

In the near future we'll be introducing all sorts of convenient tools to help you stay on top of your incident actions:

  • Bulk exports

  • Ways to prioritise incident actions and follow-ups

  • Nudging for actions which haven't been completed

  • Set SLAs depending on the urgency of the action

  • ... get in touch to give us your wishlist!


🛠 Setting Up

Adding Shortcut to incident.io is simple.

1️⃣ Go to Settings > Integrations

Hit Connect next to Shortcut.

2️⃣ Get your API token

Log into your Shortcut account and head to Settings.

Go to 'API Tokens'.

Give your API key an explicit name (e.g. incidentio), and click 'Generate Token'.

3️⃣ Copy-Paste the generated API key into the incident.io pop-up

That's it! 🎉

If you run into any issues, get in touch 👋

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