Using Shortcut to track your team's tasks? Want to export your incident to-dos to Shortcut to keep everything centralised?
This is how.
🎮 What we can do with Shortcut
Our current integration is a fairly simple setup for now. In its present state, the integration lets you:
Export your incident to-dos to Shortcut; and
Sync the status of your tasks between Shortcut and incident.io, so you can work in Shortcut without worrying about updating statuses manually in incident.io!
In the near future we'll be introducing all sorts of convenient tools to help you stay on top of your incident actions:
Ways to prioritise incident actions and follow-ups
Nudging for actions which haven't been completed
Set SLAs depending on the urgency of the action
... get in touch to give us your wishlist!
🛠 Setting Up
Adding Shortcut to incident.io is simple.
1️⃣ Go to Settings > Integrations
Connect next to Shortcut.
2️⃣ Get your API token
Log into your Shortcut account and head to Settings.
Go to 'API Tokens'.
Give your API key an explicit name (e.g. incidentio), and click 'Generate Token'.
3️⃣ Copy-Paste the generated API key into the incident.io pop-up
That's it! 🎉
If you run into any issues, get in touch 👋