All Collections
Creating and running incidents
Managing ongoing incidents
Creating and linking video call URLs for digital 'war rooms'
Creating and linking video call URLs for digital 'war rooms'

3 ways to generate and attach Zoom/GMeet call links to incidents

Chris Evans avatar
Written by Chris Evans
Updated over a week ago

Especially in a remote world, you'll usually want to set up a video call for incidents, to act as your online 'war room'.

There are 3 ways to do this with

πŸ“‘ Automatically create a call link

We can automatically generate and pin a dedicated call link for each new incident via the Zoom integration (get in touch for Google Meet).

Once you've set up Zoom, toggle on the Automatically create incident call setting in the Settings πŸ‘‡

🧷 Copy-pasting an existing link

If you already have a Zoom/Google Meet video call link, paste it into an incident's (#inc-...) channel.

We will recognise it as a call link, and ask you if you'd like to pin it as the go-to link for everyone working on the incident.

πŸ’‘ You can also use /incident call for this!

♻️ Using the same fixed link for all incidents

If you have a unique call link you use for all your incidents, you can attach that link as a default from the Automation page within Settings πŸ‘‡

Did this answer your question?