Installing incident.io
Creating your account and adding incident.io to Slack
9 articles

+2Written by Pete Hamilton, Isaac Seymour, Lucy Jennings and 2 others



Installing incident.io in 30 seconds
Create an account and install incident.io for the first time
Written by Pete Hamilton. Updated over a week ago
Troubleshooting: Unable to install due to channel restrictions
If you have restrictions around who can create channels, you'll need to follow these steps before you can install incident.io
Written by Isaac Seymour. Updated over a week ago
What does incident.io need privileged Slack access for?
Depending on your Slack workspace settings, some actions require a Slack Admin or Owner
Written by Isaac Seymour. Updated over a week ago
Creating a Slack admin for privileged Slack access
We recommend having a Slack user that's just for incident.io. Here's how to set that up.
Written by Isaac Seymour. Updated over a week ago
Why does incident.io need a Slack Owner account?

Written by Isaac Seymour. Updated over a week ago
How do I fix the "not in this incident's channel" error?

Written by Isaac Seymour. Updated over a week ago
Instructions for installing on-call calculator (from incident.io/on-call)
Our free on-call pay calculator will provide you with a simple report of how much your team is owed, depending on time spent on call.
Written by Lucy Jennings. Updated over a week ago
Why can I not sign up for incident.io?

Written by Sam Starling. Updated over a week ago
Slack Enterprise Grid Install
Install our Slack app into a Slack Enterprise Grid to give multiple Slack workspaces access to incident.ioWritten by Aaron Sheah. Updated over a week ago