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Installing incident.io

Installing incident.io

Creating your account and adding incident.io to Slack

9 articles
Pete Hamilton avatarIsaac Seymour avatarLucy Jennings avatar+2
Written by Pete Hamilton, Isaac Seymour, Lucy Jennings and 2 others

Installing incident.io in 30 seconds

Create an account and install incident.io for the first time
Pete Hamilton avatar
Written by Pete Hamilton. Updated over a week ago

Troubleshooting: Unable to install due to channel restrictions

If you have restrictions around who can create channels, you'll need to follow these steps before you can install incident.io
Isaac Seymour avatar
Written by Isaac Seymour. Updated over a week ago

What does incident.io need privileged Slack access for?

Depending on your Slack workspace settings, some actions require a Slack Admin or Owner
Isaac Seymour avatar
Written by Isaac Seymour. Updated over a week ago

Creating a Slack admin for privileged Slack access

We recommend having a Slack user that's just for incident.io. Here's how to set that up.
Isaac Seymour avatar
Written by Isaac Seymour. Updated over a week ago

Why does incident.io need a Slack Owner account?

Isaac Seymour avatar
Written by Isaac Seymour. Updated over a week ago

How do I fix the "not in this incident's channel" error?

Isaac Seymour avatar
Written by Isaac Seymour. Updated over a week ago

Instructions for installing on-call calculator (from incident.io/on-call)

Our free on-call pay calculator will provide you with a simple report of how much your team is owed, depending on time spent on call.
Lucy Jennings avatar
Written by Lucy Jennings. Updated over a week ago

Why can I not sign up for incident.io?

Sam Starling avatar
Written by Sam Starling. Updated over a week ago

Slack Enterprise Grid Install

Install our Slack app into a Slack Enterprise Grid to give multiple Slack workspaces access to incident.io
Aaron Sheah avatar
Written by Aaron Sheah. Updated over a week ago